AI Departments

Meet your AI team

Each department is a fully managed AI team — trained on your business, working 24/7, and getting smarter every week. You pick the departments. We run them for you.

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Plain English

What SkyX means for your business

Definition

What is SkyX?

SkyX is a managed AI department service for UK businesses. Instead of buying software and working out how to use it, you subscribe to AI teams that handle business functions such as support, sales, marketing and operations.

See how it works →
Definition

What is Department as a Service?

Department as a Service means hiring a managed business function on subscription. SkyX provides the systems, AI workers, governance, monitoring and improvement cycle behind each department.

Read the guide →
Definition

What are AI departments?

AI departments are specialised groups of AI workers trained around one outcome. A Support department answers enquiries. A Sales department follows up leads. A Marketing department prepares campaigns.

Explore AI departments →
How It Works

Live in 48 hours

01

Pick your departments

Choose the areas of your business you want AI to handle. Start with one or take several.

02

We train the AI

We learn your business — your services, pricing, tone, rules — and train the AI on everything it needs.

03

You approve and go live

Test the AI yourself. When you're happy, switch it on. Takes 48 hours or less.

04

It gets better every week

The AI learns from every interaction. We review performance weekly and make it smarter.

Governance

Useful autonomy, controlled by humans

Every department is designed around approval levels, audit logs and escalation. The AI can handle repeatable work, but sensitive actions stay under your control.

L0

Observe

Watches and learns without taking action.

L1

Draft

Prepares recommendations for your review.

L2

Approve

Acts only after you approve the task.

L3

Auto

Handles low-risk repeatable tasks automatically.

L4

Emergency

Escalates and contains critical incidents.

Read the Governance Model
Available Now

6 departments ready to work

Each department is organised around a business outcome first, then backed by AI workers, reporting, governance and weekly improvement.

🎧
Customer Support
Never miss another customer enquiry

Right now, when a customer calls and you're busy — they hang up and call your competitor. When someone messages your website at 9pm — nobody answers until morning. When a regular customer asks about your prices — they wait hours for a reply they've heard before.

Your AI Support department answers every single enquiry the moment it arrives. Chat, WhatsApp, email, even voice. It knows your services, your prices, your availability. It books appointments, takes orders, and only hands over to you when something genuinely needs a human.

It doesn't get tired. It doesn't call in sick. It doesn't put people on hold. And it remembers everything about every customer it's ever spoken to.

Without this department

You miss calls during busy periods. Customers wait hours for simple answers. Leads go cold overnight. Bookings fall through the cracks. You spend your evenings replying to messages instead of resting.

Add Support to my plan →
What you get every month
  • Every call, chat, and WhatsApp message answered in under 5 seconds
  • Accurate answers about your services, prices, and availability
  • Appointment and booking management — customers book themselves
  • Order processing via WhatsApp (for product businesses)
  • Complaint handling with automatic escalation to you
  • Human handover via Telegram when the AI can't help
  • Knowledge gaps detected — you'll know what questions customers ask that the AI can't answer yet
  • Weekly support report: enquiries handled, bookings made, issues escalated
Channels
  • Website chat widget (embedded on your site)
  • WhatsApp Business
  • Email auto-responses
  • Voice (coming soon)
From £199 /month per department
📢
Marketing
Content created and published without you lifting a finger

You know you should be posting on social media. You know you need a blog for SEO. You know email newsletters work. But when are you supposed to do it? Between serving customers and running the business, marketing is always the thing that gets dropped.

Your AI Marketing department handles the entire content pipeline. It plans what to create based on your industry, your competitors, and what's working. It writes blog posts, social media content, and email campaigns. You approve everything with a tap on Telegram — then it publishes across all your channels automatically.

No more blank-page syndrome. No more hiring freelancers who don't understand your business. No more months of silence on your social media.

Without this department

Your website collects dust. Your social media hasn't been updated in weeks. Your competitors rank above you on Google. Potential customers find them first. You know marketing matters but you never have time to do it properly.

Add Marketing to my plan →
What you get every month
  • 4 blog posts — researched, written, SEO-optimised, published to your website
  • 20+ social media posts across Facebook, Instagram, LinkedIn, X
  • 2 email campaigns — newsletter or promotional, with subject lines and CTAs
  • Google Business Profile management — posts, review responses, Q&A
  • Reputation monitoring — get alerted when someone reviews your business
  • SEO tracking — know which keywords you rank for and how to improve
  • Monthly analytics report — what worked, what didn't, what to do next
You stay in control
  • Every piece of content sent to you for approval before publishing
  • Approve, edit, reject, or reschedule — all via Telegram
  • Nothing goes live without your say-so
From £199 /month per department
💰
Sales
Leads found, scored, and followed up — automatically

Finding new customers is exhausting. You Google businesses, check their websites, look them up on LinkedIn, draft an email, send it, forget to follow up, and start again. Meanwhile, the leads that come to you sit in your inbox for days because you're too busy delivering work.

Your AI Sales department does the legwork. It researches prospects across 8 data sources — their website, Google reviews, Companies House, LinkedIn, job boards, and more. It scores each prospect based on how likely they are to need your services. Then it drafts a personalised outreach email referencing specific things it found about their business.

You review the email, tap approve, and it sends. When they reply, you get an instant alert. You just have the conversation and close the deal — all the research and prep work is done for you.

Without this department

You rely on word of mouth and hope. Your pipeline is empty or unpredictable. Leads go cold because you take too long to respond. You spend hours researching prospects manually. Your outreach sounds generic because you don't have time to personalise it.

Add Sales to my plan →
What you get every month
  • Prospect research across 8 sources — website, Google, LinkedIn, Companies House, job boards, news, reviews, forums
  • Each prospect scored and classified — Hot, Warm, Cold, or Not a Fit
  • Personalised outreach emails drafted for your approval
  • Pipeline managed automatically — from first contact through to closed deal
  • Follow-up sequences — no lead forgotten, no reply missed
  • Consultation booking and calendar management
  • No-show recovery — automatic reschedule email if someone misses a meeting
  • Weekly pipeline report — where every lead stands and what to do next
You approve everything
  • Every outreach email shown to you before sending
  • Tap approve on Telegram — it sends within minutes
  • Research and follow-up happen automatically, outreach needs your OK
From £199 /month per department
⚙️
Operations
Problems caught before your customers notice them

Your website went down last Tuesday at 3am. Nobody noticed until a customer emailed at 10am. Your SSL certificate expired last month and Google started warning visitors your site wasn't safe. Your hosting bill doubled and you only found out when the invoice arrived.

Your AI Operations department watches everything — your website, your servers, your APIs, your costs. It checks every 5 minutes. When something goes wrong, it alerts you immediately and often fixes it before you even read the message. When costs creep up, it warns you. When security threats appear, it flags them.

Think of it as a night watchman for your entire digital infrastructure. Always on, always watching, always reporting back.

Without this department

You find out your website is down when a customer tells you. SSL certificates expire without warning. Costs increase silently. Security vulnerabilities go unnoticed. You have no idea what's happening with your infrastructure until something breaks.

Add Operations to my plan →
What you get every month
  • Website and server uptime monitoring — checks every 5 minutes, 24/7
  • Instant alerts via Telegram when anything goes down
  • SSL certificate expiry tracking and renewal reminders
  • Cost tracking across all your services and subscriptions
  • Security monitoring — unusual activity flagged immediately
  • Automated incident detection and response
  • Weekly operations health report — uptime, costs, issues, recommendations
Best for
  • Businesses with a website, online store, or SaaS product
  • Companies running on multiple cloud services
  • Anyone who's been caught out by downtime before
From £199 /month per department
📦
Product
Know what your customers want before they tell you

Your customers tell you what they want all the time — through support messages, reviews, social comments, and feature requests. But who has time to read all of that, spot patterns, and turn it into a product decision?

Your AI Product department collects feedback from every channel, analyses it for patterns, and tells you what your customers are actually asking for. It tracks what your competitors are doing — new features, pricing changes, marketing campaigns. And it maintains your product roadmap so you always know what to build next and why.

No more guessing. No more building features nobody uses. No more finding out your competitor launched something you should have done six months ago.

Without this department

Customer feedback gets lost in inboxes. You build features based on gut feeling. Competitors launch things you didn't see coming. Your roadmap exists in your head and changes daily. You have no data to prioritise what to work on next.

Add Product to my plan →
What you get every month
  • Customer feedback collected and analysed across all channels
  • Pattern detection — "14 customers asked about delivery tracking this month"
  • Competitor monitoring — new features, pricing changes, reviews tracked weekly
  • Feature request tracking and prioritisation
  • Product roadmap maintained and updated
  • Release notes and changelog generated automatically
  • Monthly product intelligence report with recommendations
Best for
  • SaaS companies and app developers
  • Businesses with a product or service that evolves
  • Anyone who wants to make data-driven product decisions
From £199 /month per department
🎯
Strategy
Your strategic brain that never sleeps

You're so busy running the business that you never have time to think about the business. When did you last sit down and review what's actually working? When did you last properly research your market? When did you last look at what your competitors are doing — not just a quick glance, but a real analysis?

Your AI Strategy department does the thinking in the background. It researches your market, tracks your competitors, monitors your KPIs, and reports back with clear recommendations. It's like having a business advisor who works 24/7 and never bills by the hour.

Every week you get a brief: here's what's happening in your market, here's what your competitors did, here's how your numbers are trending, and here's what we recommend you do about it.

Without this department

You're too busy working in the business to work on the business. Strategic decisions get made based on instinct instead of data. Competitors make moves you don't notice. Opportunities pass you by because nobody is looking for them.

Add Strategy to my plan →
What you get every month
  • Market research — trends, opportunities, and threats in your industry
  • Competitor tracking — what they're doing, what's working for them, where they're weak
  • KPI dashboards — track the numbers that matter for your business
  • Business planning support — scenario analysis, goal setting, forecasting
  • Partnership opportunity scouting — potential collaborations and alliances
  • Quarterly strategic review with actionable recommendations
Best for
  • Business owners who want to grow but can't find time to plan
  • Companies entering new markets or launching new products
  • Anyone who wants data behind their decisions instead of gut feeling
From £199 /month per department
Platform Intelligence

Chief AI Officer layer

The CAIO layer coordinates multiple SkyX departments. It monitors performance, spots cross-department gaps, proposes improvements and escalates important issues.

It does not replace business judgment. It gives you a weekly operational view of what the AI workforce handled, where it struggled and what should improve next.

Understand the AI Workforce →
Unlocked with 3+ departments

Executive oversight for AI work

  • Cross-department intelligence reports
  • Failure pattern detection and improvement suggestions
  • Escalation when complaints, lead gaps or incidents spike
  • Governance reminders for actions that need approval

Ready to hire your AI team?

Pick your departments, choose a tier, and get an instant quote. We'll have you live within 48 hours.

Build Your AI Team → Get a Free Audit First
In Development

Coming soon

We're building 6 more departments. These are in active development and will be available in the coming months. Join the waitlist to get early access.

Coming soon
⚖️
Legal & Compliance
Contract drafting, GDPR compliance, regulatory tracking, and employment law support. AI handles the paperwork, your solicitor handles the judgment calls.
Coming soon
🧮
Accounting & Tax
Bookkeeping reminders, tax deadline tracking, Companies House filings, VAT returns, and MTD compliance. Your accountant's AI assistant.
Coming soon
💷
Finance
Revenue tracking, expense monitoring, cash flow forecasting, client billing, and financial reporting. Know your numbers without chasing spreadsheets.
Coming soon
💻
Development & QA
Code review, bug tracking, sprint planning, dependency auditing, and CI/CD management. Your development process on autopilot.
Coming soon
👥
HR & Talent
Job ad drafting, CV screening, onboarding checklists, holiday tracking, and policy management. Hire and manage people without the admin overhead.
Coming soon
🧠
Chief AI Officer (CAIO)
The executive layer. Supervises all your AI departments, proposes improvements, escalates issues, and generates weekly intelligence reports across your entire business.

Want early access to new departments?

Every Department

What's always included

Fully managed by us

We set it up, train it, maintain it, and improve it. You don't touch the technology.

Trained on your business

Your services, your prices, your tone, your rules. Not a generic chatbot.

Governed and safe

Risky actions need your approval. Dangerous actions are blocked in code. Everything is logged.

Gets smarter every week

The AI learns from every conversation and every gap. We review and improve it weekly.

UK data, encrypted, GDPR compliant

All data on UK servers. AES-256 encryption at rest. Your data is completely isolated from other clients.

Human handover built in

When the AI isn't enough, it hands over to you via Telegram or WhatsApp — with a full summary of the conversation.